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Application Maintenance

 

   Avamsoft has a well-defined and mature application maintenance process, which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities can be governed and monitored by SLA frame work:



Requests management
Management of incidents
Work around
Resolution
  Root cause analysis
Our application maintenance services deliver:
 
Reduction in TCO (Total cost of ownership)
Drive continuous improvements in quality of services
Improve applications stability
Reduce support costs thereby enabling more avenues to invest in our client’s business strategic IT initiatives
 
  CSL and QPR measures:
  Application maintenance productivity
  Schedule compliance
  Budget adherence
  Project status
  Delivered product quality
 
  Our unique value proposition lies in our ability to:
  Use global delivery model for application maintenance
  Use the knowledge acquired in coming up with transformation plan
  Optimize
  Innovate
  Expand
 

Improve the productivity thus reducing the cost of maintenance

  Provide consultancy on the disposition plans for the applications
  Transform
  Retire
  Consolidate
  Replace
  Track the SLAs norms using web tools which are transparent even to our customers